Refund Policy

🔁 Return & Refund Policy

ElectroEdge

At ElectroEdge, we want you to love every product you receive. If something isn’t right, we’re here to make it easy.

📦 Returns

You have 14 days from the date of delivery to request a return.

To be eligible for a return:

• Item must be unused and in original condition
• Must include original packaging, accessories, and receipt/proof of purchase
• Item must not be damaged due to misuse or improper handling

💸 Refunds

Once your return is received and inspected, we’ll notify you of the approval status.

If approved:

• Your refund will be processed within 5–7 business days
• Refunds are issued to your original payment method
• Shipping fees (if applicable) are non-refundable

🔄 Exchanges

We only replace items if they are:

• Defective
• Damaged upon arrival

If you need an exchange, contact us and we’ll sort it out quickly.

🚫 Non-Returnable Items

Certain items are not eligible for return, including:

• Clearance or final sale items
• Used or damaged items (not caused by us)
• Digital products or downloadable content

📬 Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• We recommend using a trackable shipping service, as we are not responsible for lost returns

⚠️ Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos. We’ll fix it ASAP.

📧 Contact Us

For all return or refund requests, reach out to us at:
ElectroEdgeSupport@Gmail.com